Managing any group of people can be difficult and challenging. Add in a fleet of trucks, and it becomes exponentially harder! Everyone seems to have advice on how to manage most effectively, but it’s hard to know which strategy is best until you are facing a given situation. Let’s take a look at a few of the most common mistakes fleet managers make and discuss how to avoid them. Hopefully, you can learn from mistakes others have made before experiencing the effects firsthand.
Providing Too Much Information
Whether you are a fleet manager for a small company or giant corporation, you are probably required to develop and distribute reports to upper-level management on a regular basis. Far too often, fleet managers include excess details and unnecessary information in reports. While you may feel like this shows you are willing to go above and beyond, it will often come back to haunt you. To start with, the manager doesn’t have time to read pages of information; he wants key takeaways. Also, the more information you provide, the more it can be picked through for mistakes and errors.
Determining What to Outsource
If you are a smaller company, you probably don’t have enough internal resources to deal with everything under your authority. That’s when it becomes time to decide what to outsource and what to keep in-house. Don’t make the mistake of outsourcing the wrong tasks! Higher-level expenditures and core tasks should be kept inside, while cheaper administrative and clerical tasks can be outsourced.
While there is something to be said for giving a person a second chance, don’t let exceptions become the rule. No matter how much you may like a driver as a person, if they are continuously getting in trouble or damaging trucks, it’s time to cut ties. Once you start making exceptions, people begin to take advantage of the situation. The best rule of thumb is to avoid making the first exception.
Getting Too Comfortable
As is the case with any job, the moment you get too comfortable is the moment you make a mistake. Avoid getting too comfortable by constantly changing up the way you do things and bringing in people that will hold you accountable for your actions. Once you become comfortable, mistakes seem less serious and bad things happen.
Being Too Modest
While a certain level of modesty is a good thing, too much in the workplace can be a bad thing. Don’t be foolish enough to think your monthly reports are enough to show management what you are doing. It’s okay to talk yourself and/or your team up from time to time. It shows that you are proud of what you are doing and care about the company. A healthy amount of bragging can go a long way.
At GTG Technology Group, we offer a number of helpful solutions for fleet managers. Whether it’s our Truck Brokerage Management System (BMS) or TabNet technology, we work hard so that you can more efficiently manage your fleet. Contact us today for additional information on how we can improve your company through high quality software solutions.