Contrary to common perception, mobile devices in the workplace are actually good for business, ensuring greater accuracy and productivity. For the transportation industry in particular, tablet management systems create a more streamlined and involved shipping process, which ensures that shipments are delivered as quickly and accurately as possible.
According to the Bureau of Labor Statistics, workplace and company productivity have skyrocketed over the last decade, largely due to an increase of mobile technology. Bring Your Own Device (BYOD) policies allow employees to utilize business applications to enhance their own responsibilities and tasks. In 2011, mobile workers carried an average of 2.7 devices. Today, that number averages between 3 and 3.5, as employers more readily embrace BYOD policies, cloud technology, and new digital solutions.
The trend towards mobile business shows no signs of slowing. In 2012, the entire industry was worth $25 billion, but experts predict this figure could more than double by 2017. Why the rush towards tablet and mobile devices? Mobile technology is fueling the transportation industry through the following factors:
- Preventing costly errors. Communication between management, project managers, brokers, and shippers can get jumbled up. Through mobile technology, better communication prevents costly errors, mix-ups, and shipping delays. In an age where customers want their shipments as quickly as possible, it’s critical to invest in a reliable and trustworthy solution. According to eWeek, businesses that invest in smartphones, tablets, and BYOD policies experience up to a 64 percent boost in profits as costly errors are prevented and productivity is boosted.
- Saved time. Mobile technology can automate many time consuming processes, which results in greater efficiency and productivity. Saved time means that you can focus on what you do best, organizing shipments and ensuring accurate delivery for your valued clients.
- Workflow efficiency. In the transportation industry, mobile technology makes it possible to track individual drivers, shipments, and orders. This means you can oversee end-to-end transactions for the smoothest process possible, resulting in faster and more accurate shipments for your customers. Furthermore, digital technology allows you to review analytics and predict trends both in the industry and your organizations.
- Progressive policies. New policies that embrace innovative technologies mean that transport companies can remain competitive in the industry. New policies based on progressive technology renders businesses 73 percent more likely to acquire new sales and customers as their services improve. This creates a positive cycle where improved services attract more and more customers, which in turn encourages investment in ever improving technology.
While mobile and tablet technology is proven to work in the transport industry, companies must still be cautious in the solutions they select. Security, reliability, and uptime are critical for success. Even a short lapse in uptime can impact shipment and cost hundreds, if not thousands, of dollars.
When partnering with a tablet and mobile app provider, transport companies must consider the following features:
- Security. Customer data must be kept safe and secure, ensuring a positive user experience and reputation for your business.
- Uptime. Consistent connection through every minute of the day is necessary in such a fast-paced industry. From drivers’ routing guides to planning guides for dispatchers, uptime and connectivity are vital.
- Analytics. Does your solution allow you to measure driver performance and analyze your costs?
TabNet by GTG Technology Group covers these features and much more. Do you have the solutions you need?